As the health system has adjusted to life with coronavirus, our practice has evolved daily to safely provide the highest standards of care for our plastic surgery patients. Here is a guide to some of the changes we have made so that our existing patients can continue to be fully supported and our future patients can plan their surgical options.
New patients: To divert medical resources to controlling the COVID-19 virus, the NSW government has asked all plastic surgeons to only perform essential surgery. Essential surgery includes emergency procedures such as repairing hand fractures and lacerations in addition to life preserving procedures such as melanoma, squamous cell and basal cell cancer management. Dr Ilias Kotronakis, specialist plastic surgeon, will be operating at St George Private and Kareena private hospitals to help patients requiring essential plastic surgery. New appointments for essential surgery can be organized, as usual, with our receptionists by calling the office on (02) 9588 2494. Our receptionists will then determine whether you are most appropriately seen in person or via a video consultation with Dr Kotronakis.
Dr Amira Sanki is also continuing to consult with new patients. Patients hoping to discuss their options about body contouring, surgery after weight loss, face and necklift surgery and breast surgery, can call Dr Sanki’s coordinator on (02) 9588 2494 to make an appointment. Telehealth and video conferencing are familiar forms of communicating with our patients, as Dr Sanki regularly uses telehealth with her interstate and country patients. Our receptionists will guide you through the process of booking your consultation, emailing standardised photos and setting up your device for a thorough and informative consultation.
Existing patients: All patients who have surgery over the social isolation period will be seen face to face post operatively to check they are healing well. Following this first important consultation with your surgeon, ongoing follow up will be done via the telephone, email and video conferencing. You are very welcome to present to the office for a face to face consultation if your surgeon is concerned about your progress.
COVID-19 safety within the office: We have put numerous safety measures in place to make your visit to Southern Aesthetic Plastic Surgery as smooth and reassuring as possible. Please do not present to your appointment if you are experiencing upper respiratory symptoms, a fever or if you have been in contact with someone ill in the past 14 days. This is for the safety of our other patients and our staff. When you present to the office, you will be asked to use alcohol hand rub before completing a registration form with a clean pen. We ask that all patients present alone. We can organize for your supporting family or friends to participate in the consultation via speaker phone. You will be given a mask to wear during your time in the office for your own protection. Unless you are having an essential procedure or the doctor is examining you, we will observe social distancing of at least 1.5m.
Rescheduling elective surgery: Dr Sanki and Dr Kotronakis will be acquiring additional theatre time to expedite the surgery of patients who have been asked to delay their surgery during the COVID-19 crisis. Currently, we are hoping that the NSW fight against Coronavirus will be successfully in control by mid-May. We will be keeping our postponed patients updated by phone and email whenever we receive news from the NSW Health Department. Further updates to all our patients will be made via our Facebook and Instagram pages. Patients hoping to have surgery this year, should still make an appointment to speak with Dr Sanki or Dr Kotronakis as soon as possible, to avoid any disappointments with getting your ideal surgical date.
Non-surgical appointments: Shanne Taylor RN has postponed her appointments until she receives news from the NSW Health Department allowing injectables, peels and skin treatments to recommence. Both of our skin care ranges, Jan Marini and Southern Aesthetic, can be purchased by calling our rooms. Silicone scar oil, Strataderm, is also available. We can organize delivery of your product to your home. Please do not hesitate to contact our team to get skin care advice while you are in self isolation.
We wish you all good health and hope to see you soon.